Privacy Policy

PearTree Connect Limited will be what’s known as the ‘Controller’ of the personal data you provide to us.

The registered address is:

Pear Tree Pear Tree House
County Durham

We only collect basic personal data about you which does not include any special categories of personal information (also known as ‘sensitive personal data’) or location based information. This information does however include your name, address, telephone number, and email address.

The legal basis for the processing of your personal data, as described above, is legal basis – i.e., execution of a contract for the provision of services. At the same time if you explicitly accept by choosing the acceptance option on our ‘Contact Us’ page, we will be able to contact you from time to time to facilitate a personalised experience through the sending of electronic communications with details of other services we provide.

How do we use your personal data:

We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best service in the most secure way. These interests include:

When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.

If you have any concerns about the processing described above, you have the right to object to this processing. For more information on your rights please see Your Rights section below.

Where we process your personal data under the legal basis of consent, you may withdraw your consent at any time by contacting us.

No 3rd parties have access to your personal data unless there is a legal obligation for us to provide this.

What we do with your personal data:

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information may be located on servers within the European Union.

How long we keep your personal data:

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Your rights:

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) who can be contacted here.

This information is necessary for the purposes of entering into a contract for services with Pear Tree. If you are unable or do not wish to provide this information, then we will be unable to deliver the services. If you wish to discuss this with one of our representatives, then please contact us